ABRA Collision Repair | Spokane, WACompensation: $80,000–$85,000 base + performance bonus at target (total target comp $100,000–$106,000)About the ShopWe're a growing ABRA-affiliated collision repair center in Spokane, working closely with a full-service dealership network and a strong DRP (direct repair program) base. This is a tight, high-performing crew — an experienced estimator, a dedicated CSR, a highly skilled A-level technician, a painter, and a detailer — and we're looking for a hands-on leader ready to run production, protect our insurer relationships, and grow the team.The RoleThis isn't a desk job. You'll be running the floor as much as you're running the numbers — scheduling production, keeping cycle time tight, coaching the team, and staying directly involved in the shop's day-to-day work. You'll report on shop performance, manage DRP/insurer relationships, and have real input on hiring as we build out the crew (we're actively looking to add a disassembly/reassembly technician to free up our A-tech for higher-value repair work — you'll help shape that hire).What you'll own:Daily production scheduling and workflow across the shopInsurer/DRP relationship management and scorecard performanceCycle time, gross profit %, and CSI targetsCoaching and developing a lean, high-performing crewHands-on involvement in estimating and production when the shop needs itWhat We're Looking For5+ years of collision repair industry experience, including some time in a leadership or senior estimator roleComfort managing DRP/insurer relationships and understanding scorecard metricsWillingness to stay hands-on — this is a small-crew shop, and the right person leads from the floor, not just the officeI-CAR or ASE certification preferredStrong communicator who can develop technicians and build a team, not just direct oneWhat We OfferA strong base salary ($80,000–$85,000) plus a performance bonus targeted at 25% of base, tied to gross profit, cycle time, and customer satisfaction — not a flat commission planReal autonomy: you'll run this shop, not just administer someone else's playbookA voice in building out the crew as we grow, starting with our next hireMedical, dental, and vision insurance401(k) with company matchPaid time off (PTO)Knudtsen Dealerships and Auto Body Shops are an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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